About Dialysis Clinic
Dialysis Clinic is an outpatient haemodialysis clinic in Bedfordview for patients referred by their doctor or renal unit. We provide scheduled chronic dialysis sessions in morning, afternoon and evening shifts, with care delivered by registered renal nurses under a supervising nephrologist.
What we do
We focus on scheduled chronic haemodialysis for adults who have been referred by their own doctor or renal unit. Our work is outpatient based, which means patients attend planned sessions and then return home after treatment unless their renal team advises otherwise. We welcome both medical-aid and private patients.
Our clinic serves Bedfordview and the East Rand of Johannesburg, with access that suits patients and families planning regular visits. Care is arranged around set shifts so that patients can book into a morning, afternoon or evening slot, subject to referral details and space within the clinic schedule.
- Scheduled chronic haemodialysis only
- Morning, afternoon and evening shifts
- Referrals from a doctor or renal unit
- Medical-aid and private patients welcome
Any treatment decisions remain with the patient’s renal team. If there is an emergency, patients should go to the nearest emergency unit rather than waiting for a scheduled clinic visit.
Who we work with
Most patients who come to us need ongoing outpatient dialysis as part of a longer-term renal care plan already managed by their doctor, nephrologist or referring renal unit. Some are newly arranging a regular outpatient routine after hospital based care, while others are transferring from another dialysis setting closer to home, family or work.
We also speak regularly with family members, transport providers and support people who help patients manage regular attendance. That practical side matters. Shift times, traffic on the East Rand, and parking all affect how easy it is to keep to a dialysis routine week after week.
We keep our communication clear and general. We can explain clinic processes, referral steps, what to bring and how accounts are usually handled, but clinical advice must always come from the patient’s own renal team.
How our team works
Sessions at the clinic are run by registered renal nurses under a supervising nephrologist. Each role has a clear place in day to day care. The nursing team manages the session environment, routine checks, patient comfort and communication during treatment, while the supervising specialist provides clinical oversight within the clinic framework.
Administrative staff help with first enquiries, referral paperwork, booking, account queries and practical information for patients and families. This helps keep the process orderly from the start, especially when a patient is moving from one care setting to another.
- Registered renal nurses oversee sessions and day to day patient care in the clinic
- The supervising nephrologist provides medical oversight for the clinic setting
- Administrative staff assist with referrals, scheduling and account information
- Patients continue to rely on their own renal team for treatment decisions
We work as a clinic team, but we do not replace the patient’s broader renal care network. That distinction is important and it helps avoid confusion later on.
Our Bedfordview premises
Our clinic is based in Bedfordview, convenient for patients on the East Rand of Johannesburg who need a regular outpatient location they can plan around. The premises are set up for repeat visits, with practical attention to arrival, waiting, treatment flow and departure. Small details matter when someone is coming in often, especially in winter mornings or after a long traffic run.
We aim for a calm, orderly setting where patients can settle in for their booked session. Families and drivers often need clear collection arrangements, and we try to keep shift changes organised so the day moves properly. Patients should still allow time for traffic and access on busy routes, as Bedfordview roads can back up quickly.
More practical information about transport, parking and what to bring is covered on the related pages of this site.
From first enquiry to starting sessions
Most people first reach us through the enquiry form on our contact page. From there, the administrative team can explain the next steps in general terms and let the patient or family know what referral information is needed. New patients join by referral from their own doctor or renal unit.
Once the referral details are in place, we work through scheduling, account queries and session planning. We also explain the clinic routine so the patient knows what to expect on a visit day. If something in the referral needs clarification, we follow up through the proper channels rather than guessing, which saves trouble later.
- Initial enquiry through the contact page form
- Referral from the patient’s doctor or renal unit
- General guidance on booking and account process
- Shift planning based on clinic availability and referral needs
Before a first visit, patients can review our guidance pages for practical preparation. For any urgent medical concern before the first session, the correct step is the nearest emergency unit.
Ongoing support after sessions begin
After a patient starts attending, our role is to provide a steady outpatient clinic routine and keep communication practical. We help patients understand their booked shifts, arrival expectations and general clinic procedures. We also assist with account related questions and day to day admin where needed.
Families often want to know how to plan lifts, collections and support around the week. We can help with the clinic side of that planning, but medical questions, treatment changes and personal health concerns must go back to the patient’s renal team. That keeps everyone working from the same plan and avoids mixed messages.
Above all, we aim to make regular attendance manageable in a respectful clinic environment. Dialysis becomes part of a person’s weekly routine and that routine needs reliability, patience and clear communication, not fuss.
Questions we get asked
Do I need a referral before I can book at the clinic?
Yes. New patients join by referral from their own doctor or renal unit. We can explain the process in general terms, but treatment arrangements depend on the referral and the patient’s renal team.
Do you accept medical-aid and private patients?
Yes, we welcome both medical-aid and private patients. Our administrative team can explain the general account process after an enquiry is submitted through the contact page.
Can the clinic give advice about treatment changes or urgent symptoms?
Treatment decisions must be made by the patient’s renal team. If there is an emergency or an urgent health concern, patients should go to the nearest emergency unit.
Also worth a look
Ask about a referral or a session time
Send a note through our contact form with your name, your referring doctor or renal unit and the shift you prefer, and the clinic team will contact you.
Open the contact form