Contact Dialysis Clinic
Use the enquiry form on this page to ask about referrals, available shift options and practical visit details. We welcome enquiries for outpatient haemodialysis in Bedfordview from referred medical-aid and private patients.
Send us a message
Tell Dialysis Clinic who is referring you, which shift suits you and whether you are a medical-aid or private patient. Do not send medical records through this form. Fields marked * are required.
What to send in your enquiry
If you are contacting us about joining the clinic, please send practical information that helps our team understand your enquiry clearly. New patients join by referral from their own doctor or renal unit, and our team can explain the next steps in general terms.
- Your full name and preferred contact details
- Whether you are the patient, a family member or part of the referring renal team
- Your current area, such as Bedfordview or another East Rand suburb
- Whether you are asking about a morning, afternoon or evening shift
- Whether cover will be through medical aid or private payment
Referral details that help
Please include the basic referral information already given to you by your doctor or renal unit. Clear documents help our nursing and admin team place your enquiry with the right person. If anything is missing we can let you know what still needs to come through.
- A clear photo or scan of the referral letter if you have it
- A photo of your current dialysis schedule card or written shift details if available
- Your doctor or renal unit name
- Any date you are hoping to start or transfer
Area we cover
Dialysis Clinic is based in Bedfordview and serves patients needing outpatient haemodialysis on the East Rand of Johannesburg. If you live in Bedfordview or travel in from nearby suburbs, send your transport plan in your message so we can explain access and session timing in general terms. For treatment decisions, changes to care or any medical concern your own renal team decides what is appropriate, and emergencies must go to the nearest emergency unit.
Planning your visit
Use the contact form if you need directions, parking guidance or help planning a first arrival after referral. Please do not arrive for treatment without the necessary referral arrangements in place. If you are dropping off paperwork, say so in your message and note who it is from, this helps avoid mix-ups.
- Tell us if you need parking information before your visit
- Let us know if a family member or driver will accompany you
- Mention any access needs for arrival at the clinic
- Say whether your enquiry is about a first session, a transfer or general information