Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, on behalf of Dialysis Clinic. These terms apply to your access to and use of all pages on this website, including information pages, referral information, patient guides and the contact enquiry form.

This website provides general information about an outpatient haemodialysis clinic in Bedfordview on the East Rand of Johannesburg. It is intended for people seeking general information about scheduled chronic dialysis sessions, referrals, visits and related practical arrangements. The content on this website does not create a nurse-patient, doctor-patient or clinic-patient relationship.

Permitted use of this website

You may use this website for lawful personal, family or administrative purposes connected to learning about the clinic and making a contact enquiry. You may not use the website in a way that interferes with its operation, attempts to gain unauthorised access, or infringes any rights of the website operator or others.

Use the website only for legitimate enquiries and general information.
Do not upload or submit false, unlawful or misleading information through any form.
Do not copy, scrape, republish or distribute content from this website for commercial use without written permission.
Do not introduce malicious code, spam, automated submissions or any action that may disrupt access to the site.

Information on the website

All information on this website is provided for general informational purposes only. While reasonable care may be taken to keep content current and accurate, no warranty is given that all information is complete, current or free from error at all times. Clinic arrangements may change from time to time, including shift availability, referral processes, parking guidance and administrative requirements.

No page on this website gives treatment advice, diet rules, doses, outcomes or risk guidance. Decisions about treatment are made by the patient's own renal team, including the referring doctor or renal unit and the supervising nephrologist where applicable. If there is an urgent or emergency medical concern, attend the nearest emergency unit.

Referrals, enquiries and no medical advice

Use of the contact enquiry form does not amount to acceptance as a patient, confirmation of availability or a clinical assessment. New patients join by referral from their own doctor or renal unit. Any information about referrals, medical-aid or private patient arrangements, and visit planning is general in nature and may depend on clinical and administrative requirements confirmed directly with the relevant parties.

Submitting an enquiry does not reserve a session or shift.
Referral decisions and treatment planning remain with the patient's renal team.
Administrative information supplied through the website may need verification before any next step is taken.
In an emergency, do not rely on this website or an enquiry submission. Go to the nearest emergency unit.

Privacy and POPIA

If you submit personal information through the contact form, that information will be processed only for a lawful purpose related to responding to your enquiry, handling a referral-related query, or managing communication you have requested. Personal information will be handled in accordance with applicable South African law, including POPIA, and with reasonable safeguards appropriate to the nature of the information submitted.

You should provide only information necessary for the enquiry. Do not send highly detailed clinical records through a general website form unless specifically requested through a proper process. By submitting information on behalf of another person, you confirm that you are authorised to do so and that the information provided is accurate to the best of your knowledge.

Intellectual property, liability and changes

All text, layout elements, graphics and other material on this website are protected by applicable intellectual property rights. Unless the law allows otherwise, no part of the website may be reproduced or adapted without prior written consent from the rights holder.

To the fullest extent permitted by law, Astros Marketing (Pty) Ltd and Dialysis Clinic are not liable for loss, damage or inconvenience arising from use of this website, reliance on its content, temporary unavailability, or technical faults beyond reasonable control. Nothing in these terms excludes liability where such exclusion is not permitted by law.

These terms may be updated from time to time by posting a revised version on this website. Continued use of the website after any update means you accept the revised terms. If any provision is found unenforceable, the remaining provisions will continue to apply.