Transport and parking
Getting to and from dialysis takes planning, especially when you are attending regular scheduled sessions. This page explains practical transport and parking arrangements for patients coming to our outpatient haemodialysis clinic in Bedfordview.

Getting to the clinic
Our clinic serves referred chronic dialysis patients in Bedfordview on the East Rand of Johannesburg. Because sessions are booked into morning, afternoon and evening shifts, travel planning matters both for punctual arrival and for a smoother trip home afterwards. When you contact us through the enquiry form on our contact page, we can explain our location in general terms and help you understand the best arrival window for your booked shift.
Patients travel to the clinic in different ways depending on their routine, support at home and how they usually feel before and after a session. Some are brought by a family member, some use a private driver and some arrange a patient transport service. Your own renal team decides on treatment matters. If there is an emergency while travelling, go to the nearest emergency unit.
- Bedfordview location for outpatient haemodialysis visits
- Arrival planned around morning, afternoon or evening shift times
- Drop-off and collection arranged by the patient or family
- Directions and visit planning explained through our contact process
Parking and drop-off on session days
Parking arrangements are intended to make arrival and collection straightforward for scheduled visits. Patients who are driven in can usually be dropped off close to the entrance so they do not need to walk far from the vehicle to reception. Drivers collecting patients should allow for normal shift handover timing, as departures may vary slightly from one day to the next depending on the session flow and patient readiness.
If you are driving yourself, give yourself extra time to park, walk in and settle before your shift starts. Bedfordview traffic can build up quickly at busy times of day, especially on main routes feeding the East Rand, so arriving early helps avoid a rushed start. Evening collections should also account for darker conditions in winter and general traffic conditions after work, this catches some families out.
- Parking intended for patient visits during scheduled clinic attendance
- Close drop-off preferred for patients with reduced mobility
- Extra travel time recommended during peak Bedfordview traffic periods
- Collection drivers should wait for confirmation that the patient is ready
How transport planning works step by step
Transport planning is usually simple when it is set up as part of your weekly routine. Once your referral has been accepted and your shift has been booked, you can organise the same travel pattern for each visit where possible. Consistency helps families, drivers and patients know what to expect.
Your doctor or renal unit sends the referral and your place is scheduled with the clinic.
Your shift is confirmed as morning, afternoon or evening.
You decide who will bring you to the clinic and who will collect you afterwards.
You allow enough travel time for Bedfordview traffic, parking and walking in.
On arrival, you check in and the clinical team takes over your session care.
After your session, your arranged driver or family member collects you at the agreed time.
If your regular driver changes, or if there is a once-off transport issue, let the clinic know through the usual contact route as early as you can. For treatment decisions, timing changes linked to your health or questions about whether you should attend, your renal team must advise you.
What to prepare before you travel
A little preparation before each session can make the day less tiring. Keep your travel arrangements, important documents and personal items in one place so that you are not searching for them when it is time to leave. Patients coming for regular chronic dialysis often find that a steady routine works best.
Please also plan with the person bringing or collecting you, particularly if traffic, work hours or school lifts affect timing. If you use a transport provider, confirm pick-up and return details in advance. The clinic can explain attendance and account processes in general terms, but treatment instructions always come from your renal team.
- Your identification and any referral or account documents requested by the clinic
- A list of current medicines for reference if your renal team has asked you to keep one
- Comfort items for the session such as a jersey or reading material
- Your arranged driver or transport provider's timing and contact plan
- Any mobility aid you normally use for walking safely
Accounts and transport costs in general terms
The clinic does not set your everyday travel costs, as those depend on the transport option you choose. A family lift, private driver and dedicated patient transport service are all arranged outside the clinic and may each work differently. If you are a medical-aid patient, cover for clinic treatment is handled according to your membership, benefits and any required authorisation. If you are a private patient, accounts are handled on a private basis according to the clinic's process.
For clinic charges, account queries and referral administration, our team can explain what documents are needed and what steps apply before ongoing sessions begin. We do not publish session prices on this page. For transport itself, patients should ask their chosen provider about trip charges, waiting time, after-hours rates if any and cancellation rules. Keep in mind that missed collections or late arrivals can affect the day for both the patient and driver.
- Clinic treatment accounts follow referral and funding arrangements
- Medical-aid and private patients are both welcome
- Transport charges are usually separate from clinic accounts
- Patients should confirm trip pricing directly with their chosen transport provider
After your session and going home
When your session ends, the clinic team will complete the normal discharge steps for that visit and your arranged transport can collect you. Some patients prefer to sit for a short while before leaving, while others like to head home promptly. Build a realistic collection plan so that you are not rushed and your driver is not guessing when to arrive.
At home, follow the instructions given by your own renal team about your ongoing care. If you have a question about your next booking, shift timing or visit administration, contact the clinic through the enquiry form on our contact page. If you become acutely unwell before or after travelling, go to the nearest emergency unit. For non-emergency treatment questions, your renal team is the correct source of advice.
For families helping with regular lifts, it often helps to keep a simple weekly schedule on hand with session days, expected departure times and the collection plan. That small bit of admin can prevent missed turns and last minute rushing.
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Questions we get asked
Can the clinic arrange my transport for me?
Patients usually arrange their own transport, whether through family, a private driver or a transport service. The clinic can explain timing and attendance requirements in general terms, but transport bookings are normally made by the patient or family.
How early should I arrive for my shift?
It is best to allow enough time for Bedfordview traffic, parking, walking in and checking in before your scheduled shift. The clinic can guide you on a sensible arrival window for your booking.
What if I feel unwell while travelling to the clinic?
Treatment advice must come from your renal team. If there is an emergency while travelling or before you arrive, go to the nearest emergency unit.
Also worth a look




Ask about a referral or a session time
Send a note through our contact form with your name, your referring doctor or renal unit and the shift you prefer, and the clinic team will contact you.
Open the contact form
