Morning, afternoon and evening shifts
Our outpatient haemodialysis clinic offers scheduled chronic dialysis sessions in morning, afternoon and evening shifts. Shift planning is done around your referral, your renal team’s instructions and the practical needs of your week.
How shift-based dialysis works
At Dialysis Clinic in Bedfordview, chronic haemodialysis is arranged in set shifts rather than on a walk-in basis. Patients attend on booked days and times, with sessions run by registered renal nurses under a supervising nephrologist. The aim is to give referred patients a consistent outpatient routine that fits as well as possible with home, work, family and transport planning.
Morning, afternoon and evening shifts help spread attendance across the day and can make regular treatment easier to manage on the East Rand. Your actual treatment plan is not decided by the shift itself. Your own doctor or renal unit decides your treatment requirements, and the clinic schedules your place within those instructions.
- Scheduled chronic outpatient haemodialysis only
- Morning, afternoon and evening shift options
- Referral required from your doctor or renal unit
- Medical-aid and private patients welcome
- Supervised clinical care during your booked session
What is included in your booked shift
Each booked shift includes the practical clinic process around your scheduled dialysis visit. On arrival, the nursing team checks you in, confirms your booked attendance and prepares you for the session according to the referral information and treatment instructions received from your renal team. During the session, patients are monitored by registered renal nurses, with clinical oversight from the supervising nephrologist.
The clinic also manages the everyday coordination needed for regular attendance, including confirming shift placement, recording attendance and handling general account administration for approved bookings. If there is a planned change in your usual pattern, such as a temporary move from a morning slot to an afternoon slot, this is handled through availability and the information supplied by your referring team.
- Booked session time within a morning, afternoon or evening shift
- Check-in and routine pre-session clinic process
- Nursing supervision throughout the session
- General comfort support during attendance
- Administrative coordination linked to your referral and account
Shift booking step by step
New patients do not self-book treatment directly. The starting point is always a referral from your doctor or renal unit. Once referral information is received, the clinic reviews the practical details needed to see whether a suitable shift can be offered in Bedfordview. This includes the requested treatment schedule, the days needed and whether a morning, afternoon or evening place is available.
After that, the team contacts you through the details provided with the referral to discuss attendance arrangements and account requirements in general terms. You may be asked to confirm personal details, funding details and the best contact route for scheduling updates. When the booking is ready, you are told which shift you will attend and what to bring for your first session. If you need to request a change later on, that request is considered against medical instructions, clinic capacity and practical timing. A preferred time is not always possible, but the team will try to keep your weekly routine workable.
- Referral received from your doctor or renal unit
- Clinic checks treatment schedule and shift availability
- Patient details and funding details are confirmed
- First attendance arrangements are explained
- Ongoing shift times are booked as available and appropriate
What you should prepare before each session
Good shift planning usually starts the day before. Because patients may be travelling across Bedfordview and other parts of the East Rand, it helps to allow extra time for peak traffic, school routes and bad weather. For evening appointments in particular, arrange your lift or transport early rather than at the last minute. If someone is collecting you, make sure they know the expected collection window as shift end times can vary a bit from day to day.
Please bring the everyday items you normally use for a clinic visit, together with any documents the clinic has asked for. Comfortable clothing is usually easiest, especially for repeated weekly visits. Bring enough to keep yourself settled during the session but avoid bringing valuables you do not need.
- Your identification and any documents requested by the clinic
- Medical-aid information if applicable, or private billing details
- A jersey or light blanket if you tend to feel cool
- Reading material, earphones or other quiet comfort items
- Transport arrangements for arrival and collection
If you are unsure whether a session should still go ahead because you are unwell, contact your renal team or the clinic for guidance. For emergencies, go to the nearest emergency unit.
How accounts and pricing are worked out
Accounts are handled according to whether you are attending as a medical-aid patient or a private patient. The clinic will explain the general account process once your referral is being arranged. This may include authorisation requirements where applicable, the patient details needed for billing and what paperwork must be in place before ongoing sessions can be confirmed.
Private patients are also welcome, with charges explained in general terms before treatment starts. Exact costs can depend on the clinical and administrative arrangements linked to the referral, so the clinic discusses the account process directly with the patient or responsible party. This page does not list prices. It is important to note that treatment decisions are made by your renal team, while account queries are handled through the clinic’s normal administrative process.
If there is any change to your funding details, membership information or responsible payer, advise the clinic as early as possible. Small admin changes can affect booking confirmation if left too late.
After your session and planning the next one
After each booked visit, most patients simply head home or continue with the rest of their day according to their usual routine. The clinic team can help with practical next-step information such as confirming your next attendance day or reminding you about an upcoming shift change. Any medical concerns, treatment questions or changes in how you are feeling should be discussed with your doctor or renal unit, since your renal team decides on treatment.
Where possible, try to keep your transport routine consistent, especially for early morning and evening shifts. If a public holiday, family commitment or travel plan may affect attendance, raise it early so scheduling options can be discussed. Availability can change and some requests take planning, so early notice helps quite a lot.
For urgent symptoms or emergencies after leaving the clinic, do not wait for the next booked slot. Go to the nearest emergency unit.
What our Outpatient Dialysis customers say
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Questions we get asked
Can I choose any shift I want?
You can discuss your preferred time, but shift allocation depends on your referral, your renal team’s instructions and current availability at the clinic.
Can I start dialysis without a referral?
No. New patients join by referral from their own doctor or renal unit so the clinic can book treatment according to the correct medical instructions.
What if I have an urgent problem on a day I am not booked?
For emergencies, go to the nearest emergency unit. For non-emergency treatment questions, speak to your doctor, renal unit or the clinic as appropriate.
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Ask about a referral or a session time
Send a note through our contact form with your name, your referring doctor or renal unit and the shift you prefer, and the clinic team will contact you.
Open the contact form