Visiting and holidays
Time away needs planning when you are on regular haemodialysis. We help referred patients and their renal team coordinate outpatient sessions in Bedfordview so travel and family plans are easier to manage.
Planning time away starts with your renal team
If you are planning a holiday, visiting family, or coming to the East Rand for work or personal reasons, dialysis arrangements should be made early. Our clinic provides scheduled chronic haemodialysis sessions for referred outpatients in Bedfordview, with morning, afternoon and evening shifts available according to space and referral information.
Your own doctor or renal unit remains the starting point for treatment decisions. They decide on your dialysis plan and send the referral information needed for booking. We do not give treatment advice on this page, and any urgent problem while travelling should go straight to the nearest emergency unit.
- Travel planning for patients already on chronic haemodialysis
- Support for short stays, family visits and holiday periods
- Shift placement based on referral details and availability
- Medical-aid and private patients welcome
What is included in holiday and visitor arrangements
Our role is to coordinate the clinic side of your booked sessions once the referral has been received. This includes checking the referral paperwork, confirming whether space is available in a suitable shift, and advising what practical items to bring on the day. We also explain arrival timing, parking, and general clinic routines so that your first visit feels more familiar.
For patients travelling from another town, this planning can help with transport timing, especially around Bedfordview traffic and peak-hour delays on the East Rand. If your stay dates change, let us know as early as you can because shift spaces can move quickly during busy holiday periods.
- Review of referral documents from your doctor or renal unit
- Booking guidance for available session dates and shifts
- General information about arrival, comfort and transport planning
- Administrative guidance for medical-aid or private account handling
How the booking process works
The process is straightforward, but it depends on complete referral information reaching us in time. Enquiries come through the form on our contact page, and from there our team will guide you on the next steps for referral and booking.
You or your family send an enquiry with your planned travel dates and basic details.
Your doctor or renal unit sends the referral and the clinical information required for session planning.
Our clinic reviews availability in the appropriate morning, afternoon or evening shift.
If space is available, we confirm the booking details and what to bring for your first session with us.
On arrival, our registered renal nurses receive you and follow the plan set by your renal team under the supervising nephrologist.
Please remember that bookings are not final until referral information has been received and checked. Around school holidays, long weekends and festive travel periods, it helps to enquire early because preferred shift times may fill first.
What you should prepare before travelling
A little preparation can make the visit easier for both the patient and the family. Before you leave home, confirm your stay dates, transport arrangements and how you will get to and from Bedfordview on each booked day. If you are staying with relatives, check travel time to the clinic, especially if load-shedding affects traffic signals in the area.
- Referral from your doctor or renal unit
- Identification and medical-aid details if applicable
- Any account information requested before the booking is confirmed
- Your usual personal items for comfort during a session
- Transport plan for arrival and collection
Wear comfortable clothing and bring what you normally like to have with you during a treatment visit, within clinic rules. If there is anything you are unsure about, ask before travelling rather than arriving unprepared. It saves time and avoids stress on the day.
How accounts and pricing are worked out
Costs are handled in general line with the referral, the type of booking and whether the patient is funded by medical aid or paying privately. We do not publish rates on this page, and any account questions are dealt with directly during the booking process once the necessary information has been received.
In practical terms, the amount due can depend on factors such as the referral arrangement, administrative requirements and whether authorisation or prepayment is needed. Our team will explain what applies to your booking before the first session so there are no surprises. It is always best to raise account questions early, not the day before travel.
- Medical-aid patients may need scheme information and authorisation details
- Private patients may be asked about payment arrangements before confirmation
- Final booking steps depend on complete referral and account information
After your visit and ongoing communication
After your booked sessions with us, ongoing treatment planning goes back to your own renal team. They remain responsible for treatment decisions before, during and after your trip. If you are returning home after a short stay, keep your follow-up arrangements with your usual doctor or renal unit and let them know your travel dates have ended.
If your plans change while you are in Bedfordview, contact us through the enquiry route used for your booking so the team can advise on availability. For any emergency or sudden medical concern, go to the nearest emergency unit. Our clinic provides scheduled outpatient haemodialysis only and does not replace emergency care. Good communication makes travel easier, and small updates from your side really help.
What our Outpatient Dialysis customers say
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Questions we get asked
Can I book holiday dialysis directly with the clinic?
You can send an enquiry, but booking still depends on referral information from your own doctor or renal unit and available shift space.
How early should I arrange visiting dialysis?
As early as possible. Holiday periods and popular travel dates can fill up sooner, so early referral and account preparation helps.
Will the clinic change my treatment plan while I am away?
Treatment decisions stay with your renal team and the supervising nephrologist working from the referral information. For urgent problems, go to the nearest emergency unit.
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Ask about a referral or a session time
Send a note through our contact form with your name, your referring doctor or renal unit and the shift you prefer, and the clinic team will contact you.
Open the contact form